Privacy Policy

Privacy Policy

Last Updated: 1st January 2023

1. Introduction

Welcome to Aqua Cool Limited’s Privacy Policy. Aqua Cool Limited (“we,” “our,” or “us”) is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you use our website and our water beverage and coffee vending services (collectively referred to as the “Services”).

By accessing or using our website or Services, you consent to the terms of this Privacy Policy. If you do not agree with this Privacy Policy, please do not use our website or Services.

 

2. Information We Collect

 

2.1. Information You Provide

We may collect personal information from you when you interact with us, including:

  • Contact information, such as your name, email address, phone number, and mailing address.
  • Information related to your use of our Services, such as the type of vending services you are interested in or have used.
  • Payment information when you make a purchase, such as credit card details or other payment-related information.
  • Communication preferences and feedback you provide to us.

2.2. Information We Automatically Collect

We may also collect certain information automatically when you use our website or Services, including:

  • Log data, such as your IP address, browser type, operating system, and access times.
  • Cookies and similar technologies that may collect information about your browsing and usage patterns.

3. How We Use Your Information

We may use your personal information for the following purposes:

  • To provide and maintain our Services.
  • To process your orders and payments.
  • To communicate with you, including sending important updates and promotional materials.
  • To improve and personalize our Services and user experience.
  • To monitor and analyze usage patterns and trends.

4. Sharing Your Information

We may share your personal information in the following situations:

  • With our trusted service providers and partners who assist us in providing our Services.
  • When required by law or in response to legal requests or processes.
  • To protect our rights, privacy, safety, or property, as well as that of our customers or others.
  • In connection with a business transaction, such as a merger, acquisition, or sale of assets.

5. Your Choices

You have the following choices regarding your personal information:

  • You can review and update your personal information by contacting us.
  • You can opt out of receiving promotional communications from us.
  • You can disable cookies through your browser settings.

6. Security

We take reasonable steps to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no data transmission or storage system can be guaranteed to be 100% secure.

7. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post any changes to this Privacy Policy on our website, and the updated Privacy Policy will be effective when posted.

8. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy or the handling of your personal information, please contact us at:

Aqua Cool Limited

Dar es Salaam, Tanzania

+255 788 999 950

hello@kisimawater.com