The name Kisima, meaning “water well” in Swahili, reflects the natural purity of our source – an underground stream with near-perfect mineral characteristics. Using advanced purification technology, we ensure that every drop meets the highest standards of quality, safety, and taste, making Kisima synonymous with pure, healthy, and safe drinking water.
Over the years, Aqua Cool Ltd has continued to innovate and lead the industry resulting in consistent growth. Today, the company has a team of over 150 dedicated professionals and operates a fleet of more than 30 delivery trucks, with a production capacity of up to 200,000 liters per day. Our robust logistics network guarantees timely deliveries throughout Dar es Salaam and other regions, including customized distribution solutions for corporate clients with nationwide branch networks as well as supply to large scale projects.
Over the years, Aqua Cool Ltd has steadily expanded its scope to become a comprehensive hydration solutions provider. In addition to Kisima Pure Drinking Water, our brands include:
At Aqua Cool Ltd, our passion is delivering excellence. We are committed to providing a premium-quality product with reliable, on-time service. Our long-standing partnerships with leading institutions – ranging from banks, embassies, schools, supermarkets, and corporate offices to households and retail outlets – are a testament to the trust we have built over more than two decades.
Our promise is simple: to deliver complete hydration solutions with uncompromising quality and reliable service. Whether it is drinking water, hot beverages, or purification systems, we are committed to ensuring that our customers always have access to safe, healthy, and refreshing options.
Aqua Cool Ltd is involved in the manufacturing, bottling, sale, and distribution of pure drinking water. It also sells, rents, and services water dispensers, coffee vending machines, and coffee ingredients. Aqua CoolLtd has a vision to be the first water and coffee company with a competent, innovative, professional, and skilled team that helps the nation’s labor force receive the timely delivery of pure, hydrating, and high- quality drinking water and hot beverages.
The company is committed to ensuring that it provides customers with high-quality products and services that meet their requirements and comply with the agreed ISO 9001:2015 Quality Management System standard requirements and statutory/regulatory requirements.
It is recognized that the quality and achievement of this quality policy is the responsibility of all employees. Heads of departments are charged with ensuring clear communication and understanding of the management system among all their staff.
The overall objectives of Aqua Cool Ltd are to consistently ensure customer satisfaction in products and services, and that applicable statutory and regulatory requirements are determined, understood, and met. Our QMS provides a framework for measuring and improving our overall business performance, supporting our company strategy and business plan, and facilitating continual improvement by ensuring that risks and opportunities that can affect the conformity of products and services, and the ability to enhance customer satisfaction, are determined and addressed.
To ensure the senior management of Aqua Cool Ltd is committed to this and shall communicate the importance of effective quality management and of conforming to the ISO 9001:2015 Quality Management System standard requirements.
Take accountability for the effectiveness of the management system and ensure it achieves its intended results. Ensure established quality policy and objectives are compatible with the context and strategic direction of the company and are maintained through internal auditing, monitoring, and management review processes in order to enhance customer satisfaction and meet statutory and regulatory requirements. Promote improvements and the use of a process approach and risk-based thinking.
Support other management roles and the entire staff by providing sufficient training and development support to demonstrate their leadership and ensure competency for their areas of responsibility through education, training, and experience.
Establish a partnership with suppliers and interested parties to provide improved services. This quality policy will be communicated to all employees in all sections and relevant interested parties through the website and made available to them upon reasonable request. This quality policy will be reviewed annually by top management and, where deemed necessary, amended and reissued.